Shipping policy

 

4EverFamily – Shipping Policy

Last Updated: [Insert Date]

Thank you for supporting 4EverFamily. Every purchase helps us continue our mission of supporting families, youth, and community programs. Please review our shipping policy below.

1. Processing Times

All orders are processed within 2–4 business days.
During high‑volume periods (holidays, launches, or special events), processing may take an additional 1–3 business days.

You will receive a confirmation email once your order has shipped.

2. Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times (after processing):

  • Standard Shipping (US): 3–7 business days
  • Expedited Shipping (US): 2–3 business days
  • International Shipping: 7–21 business days (varies by country)

Delivery times are estimates and may vary due to carrier delays.

3. Order Tracking

Once your order ships, you will receive a tracking number via email.
Tracking updates may take up to 24–48 hours to appear.

4. Shipping Destinations

We currently ship to:

  • All U.S. states and territories
  • Select international countries

If your region is not available at checkout, please contact us and we’ll do our best to help.

5. Incorrect Addresses

Please double‑check your shipping address at checkout.
4EverFamily is not responsible for:

  • Delays caused by incorrect or incomplete addresses
  • Lost packages due to address errors

If you need to update an address, contact us within 12 hours of placing your order.

6. Lost, Stolen, or Damaged Packages

Once an order is handed to the carrier, it becomes the carrier’s responsibility.

If your package is:

  • Lost
  • Marked as delivered but not received
  • Damaged in transit

Please contact the carrier directly.
You may also reach out to us and we will assist however we can.

7. Preorders & Subscription Boxes

For preorder items or monthly subscription boxes:

  • Shipping timelines will be listed on the product page
  • Orders containing both preorder and in‑stock items may ship together unless otherwise stated

8. International Customs, Duties & Taxes

International orders may be subject to customs fees, import taxes, or duties.
These charges are the responsibility of the customer and vary by country.

9. Contact Us

For shipping questions or support, email us at:
📧 [your email here]